I am sorry you feel that you where overcharged even though charges were approved by you. You approved the estimate and your pet was treated. Customer Complaints This business has 0 complaints File a Complaint BBB Rating & Accreditation A Accredited Since: Years in Business: 6 Customer Reviews are not used in the. State Bank of India, Mumbai Metro (A&BU), Synergy, B.K.C., Mumbai. The services where then provided by 1st Pet and you were invoiced for the amount of $223.17, $7.83 under your approved estimate. 1st Pet presented you with a medical treatment plan by the doctor as well as an estimate of cost. You where invoiced for the x-small bandage which was appropriate. The troubling matter to 1st Pet is that you were presented with an estimate prior to any services rendered in the amount of $231.00 which was approved and signed by Brian Steffens. Bandages are charges as x-small, small, medium, large, and x-large. Pricing is based on materials, doctor time, and technician time involving the case. You mentioned your dog weighed less than 20 pounds so the charge was not right. Bandage charges are not based on the size of a pet. When you brought your pet in Saturday morning you were seen as an emergency.You mentioned in your complaint about the charge of $56.00 which was correct. ![]() We do not treat walk-ins as "urgent care", all walk-ins are seen as emergency visits. Saturdays and Sundays are emergency only since general practice is closed. A Place for Mom has scored SYNERGY Home Care - Cheyenne, WY with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. We also see emergency visits throughout the day 7days a week around the clock. We offer general practice Monday through.įriday from 9am to 9pm. 1st Pet is open 24 hours, 7days a week for your pets medical needs. ![]() I did want to clarify a few things that you may not have understood. ![]() Synergy HomeCare is popular for Personal Care Services, Local Services, Elder Care Planning, Health & Medical, Home Health Care. The rating indicates that most customers are generally satisfied. Dear, I am sorry that you felt you were unjustly charged when you visited 1st Pet on. Synergy HomeCare has an average rating of 3.7 from 149 reviews.
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